Privacy Policy

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Last updated: 23/02/2026

Wild Arts is committed to protecting your personal data and respecting your privacy.

If you have any questions about this policy or how we use your data, please contact admin@wildarts.org.uk

1. What Data We Collect

We may collect and process the following personal data:

· Contact details (e.g. name, email address, phone number) 

· Booking information (e.g. event attendance, ticket purchases) 

· Communication preferences 

· Payment information (processed securely via third-party providers) 

· Technical data (e.g. website usage, cookies) 

2. How We Use Your Data

We use your personal data to:

· Process bookings and manage event attendance 

· Communicate with you about events and updates 

· Send marketing communications (where permitted) 

· Manage relationships with supporters, donors, and participants, including promoting events and developing our services 

· Improve our services and website 

· Comply with legal obligations 

3. Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

· Contract – to fulfil ticket purchases or event participation 

· Legitimate interests – including communicating with supporters, promoting events, and improving our services, where these are not overridden by your rights 

· Consent – for marketing communications where required 

· Legal obligation – for financial and regulatory compliance 

4. Sharing Your Data

We may share your data with trusted third parties where necessary, including:

· Ticketsolve – for ticketing, customer relationship management (CRM), and payment processing 

· Mailchimp – for email communications and marketing 

· Xero – for financial management and record-keeping 

· Website and hosting providers – to operate and maintain our website 

· IT service providers – including email, file storage, and internal systems 

· Analytics providers (where used) – to help us understand and improve website usage 

We do not sell your personal data.

We do not share your personal data with third parties for their own marketing purposes without your prior consent.

Where we use third-party providers, we have appropriate contracts in place to ensure your data is protected.

All third parties are required to handle your data securely and in accordance with data protection law.

5. Data Retention & Security

We retain personal data only for as long as necessary, including:

· For event and operational purposes 

· To meet legal and financial obligations (for example, financial records are retained in line with legal requirements) 

· For legitimate organisational needs 

We regularly review and securely delete data when no longer required.

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

6. Marketing Communications

Where we send marketing communications, we will do so in accordance with applicable law.

You can unsubscribe from marketing emails at any time by using the link in our emails or by contacting us directly.

7. Rights & Complaints

Under UK GDPR, you have the right to:

· Access your personal data 

· Request correction of inaccurate data 

· Request deletion of your data 

· Object to processing 

· Restrict processing 

· Withdraw consent (where previously given) 

To exercise any of these rights, please contact us at: admin@wildarts.org.uk

If you are unhappy with how we handle your data, you can contact us directly. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

8. Changes to This Policy

We review this Privacy Policy annually and it may be updated. The latest version will always be available on our website.